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View Full Version : User needs help logging in


G R 'Scott' Cundiff
19th October 2005, 09:46 AM (09:46)
This person is registered and I can log in with their username and password, but when they try to log in...

I tried what you suggested and was told that I was logged in for a split second then a message came up saying that I don't have access to that page and was asked for my user name and password again. I re-entered it in the message box and clicked the log-in button, was told that I was again logged in and was being redirected. Then the same message box popped up. Could it be something with my computer? Is there a setting that I need to change with my internet security, etc.?

Does anyone have any ideas here?

Steve Reece
19th October 2005, 10:05 AM (10:05)
They need to make sure they have cookies enabled in their browser. Also check any personal firewall settings that my be interefering with cookies. Try different browsers and see if the behaviour changes (IE, Netscape, Firefox).

Yvonne Manley
19th October 2005, 10:27 PM (22:27)
Scott & Steve,
Thanks so much for your help and advice. Obviously I've gotten it to work! :) I used Explorer instead of my usual browser.
Thanks again!!

G R 'Scott' Cundiff
20th October 2005, 08:58 AM (08:58)
Scott & Steve,
Thanks so much for your help and advice. Obviously I've gotten it to work! :) I used Explorer instead of my usual browser.
Thanks again!!

Welcome Yvonne -- glad you found your way in!:fav18