Not sure what's going on but I suddenly, as of awhile ago, have no internet unless I turn phone data on (mine is rather limited per month). We tried turning the modem off and back on to no avail. And I looked on the internet about troubleshooting the modem and it's Greek to me. So maybe will call tomorrow to see what's going on if it's still not working. Could be a neighborhood thing, I don't know; or my modem, as it's a very old one.