I agree that it's good to get all sides of the story. However, I don't think it's useful to try and gain information from someone hellbent on attacking those who disagree. In the theological/church realm, that's people who insist that their version of Christianity is the only true version, or go about calling people "heretic" without accurately presenting facts. In the political realm, it's the pundit who says his opponents are Nazis, or hers are racist. People labeling and insulting their opposition with little or no evidence is a surefire way for me to pay no heed to them.